"CONFIGURATION VALIDATION RESULTED IN ERROR(S)" WHEN BOOKING THE ORDER
Last updated on JANUARY 31, 2018
Applies to:Oracle Order Management - Version 22.214.171.124 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
***checked for relevance 27-Apr-2015***
On : 126.96.36.199 version, Finance & Accounting
Find that the cancellation of sales order lines is not correctly setting the canceled flag to 'Y'. This is causing the follow on effect of not being able to book configurator lines when there is a canceled line on the sales order.
The following error is observed when trying to book an order line with a canceled configurator line:
Configuration validation resulted in error(s)
If there is a non-configurator line, the following error is observed:
Ordered Quantity is required on a booked order line
Expect that the canceled flag should be 'Y' after a line is canceled. Also, booking should not error due to a canceled line.
The issue can be reproduced at will with the following steps:
1. Create a sales order/line
2. Cancel the line
3. Check the canceled flag and notice it it still 'N'
4. Attempt to book the order.
-- See the booking errors --
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms