"CONFIGURATION VALIDATION RESULTED IN ERROR(S)" WHEN BOOKING THE ORDER
(Doc ID 1065818.1)
Last updated on JULY 03, 2023
Applies to:
Oracle Order Management - Version 11.5.10.0 to 12.2.2 [Release 11.5.10 to 12.2]Information in this document applies to any platform.
Symptoms
On : 11.5.10.2 version, Finance & Accounting
Find that the cancellation of sales order lines is not correctly setting the canceled flag to 'Y'. This is causing the follow on effect of not being able to book configurator lines when there is a canceled line on the sales order.
The following error is observed when trying to book an order line with a canceled configurator line:
ERROR
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Configuration validation resulted in error(s)
If there is a non-configurator line, the following error is observed:
ERROR
------
Ordered Quantity is required on a booked order line
EXPECTED BEHAVIOR
-----------------------
Expect that the canceled flag should be 'Y' after a line is canceled. Also, booking should not error due to a canceled line.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a sales order/line
2. Cancel the line
3. Check the canceled flag and notice it it still 'N'
4. Attempt to book the order.
-- See the booking errors --
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |