Unable to Edit the Coverage of a Service Contract After Upgrade to R12
Last updated on MARCH 08, 2017
Applies to:Oracle Service Contracts - Version 12.0 and later
Information in this document applies to any platform.
***Checked for Relevance 22-Jul-2013***
Find that one cannot edit the Coverage on Service Contracts that are in QA Hold status using a custom responsibility. The 'Customize' button is disabled and the form fields are all greyed out and not editable.
Instance was upgraded to R12.
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