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Depot Repair > High Volume Repair Error: 'Row 1 Serial Number- Select a valid value' Performing A Negative Issue Of A Serialized BOM Sub-component (Doc ID 1066269.1)

Last updated on MARCH 16, 2022

Applies to:

Oracle Depot Repair - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

In Oracle Depot Repair, it is not possible to issue a negative quantity for a serialized item from the High Volume Repair (HVR) screen. This prevents users from adding an item back to inventory during repair.

The following error occurs:

Row 1 Serial Number- Select a valid value

and all the serial numbers on the job are replaced by the serial number of the added item.

Steps To Reproduce
1. Create a Repair Order.
2. Receive the item.
3. Create a repair job using service code.
4. Open the repair order in the HVR page.
5. Add another serialized item as a material requirement, and enter a serial number that is not in the list.
6. Press the 'Issue' button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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