Rates from Interim Coverage is Null When a Life Event is Processed Before the Coverage Start
Last updated on JULY 18, 2016
Applies to:Oracle Advanced Benefits - Version 126.96.36.199 to 12.0 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.
Find that if an employee has suspended and interim coverage for a plan, the rates for the interim coverage disappear if a life event processes after the initial life event and before coverage starts. The rates for the suspended coverage do not disappear.
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Process a New Hire life event.
3. Enroll the employee in Spouse Optional Life and/or Employee Optional Life plan(s).
- The coverage start date is the 1st of the month after 60 days from the life event.
- The employee enrolls in an amount that requires a certification.
- The employee is given suspended coverage of Spouse Life 50K and Interim Coverage of Spouse Life 20K.
- Before coverage starts an employee has a salary change and the Salary Change life event is processed.
- Salary Change life event does not affect coverage of either Employee Opt Life (except at 01-JAN) or Spouse Life.
- At that point the employee still has Interim Coverage of 20K, but the rate is gone.
There is no row for the rate nor is there an amount.
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