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INSTALLED BASE HISTORY SHOWS INCORRECT HISTORY FOR WIP JOB and NO HISTORY FOR ITEM NUMBER (Doc ID 1066926.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms


Oracle Installed Base Agent User Responsibility > Item Instance history page 
 1) does not show the history of the Item Number
 2) shows history of WIP job ID instead of WIP job name

 

Steps to Reproduce Issue:

1) Go to Oracle Installed base agent user
2) Search for instances which have a change in the item number and/or work order
3) Go to transaction history of that instance the old and new item number are not displayed, and/or the history of WIP job ID displays instead of WIP job name

Cause

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In this Document
Symptoms
Cause
Solution
References


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