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Repair Order: Default PO Number Does Not Populate On Multiple Serial Numbers. (Doc ID 1067943.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Depot Repair - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When creating a repair order and using the Capture Serial Numbers for a multiple quantity, the Default Purchase Order (PO) number field is not populated on each repair order.

The issue can be reproduced at will with the following steps.
Responsibility-Depot Repair Super User
1. Create a repair order line for a quantity of 2 or more.
2. Enter a Default PO Number in the Details tab.
3. Enter any required values in the descriptive flexfield.
4. Save Repair Order - this saves a draft repair order.
5. Navigate to Tools > Capture Serial Number
6. Enter serial numbers, click 'Process'.
7. Individual repair lines are created correctly
8. Descriptive flexfield values copy, but Default PO does not.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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