Incorrect balancing Segment Value Used for Receipt Write-off Activity

(Doc ID 1068133.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.


When creating Receipt write-off activities against a receipt, noted that the Balancing Segment for the GL account does not match the original setup value.

Navigation: Setup > Receipts > Receivables Activities
Review the settings for Type = Receipt write-off

For illustration purposes, let's say the values are as follows:

GL Account source = Activity GL account
Activity GL account = DC03.1100.100.000

When Create accounting is run for the receipt write-off, the accounting shows GL account:
Write Off = CC62.1100.100.000

Note that the balancing segment (in bold) value has changed.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms