Incorrect balancing Segment Value Used for Receipt Write-off Activity
(Doc ID 1068133.1)
Last updated on FEBRUARY 19, 2020
Applies to:Oracle Receivables - Version 12 and later
Information in this document applies to any platform.
When creating Receipt write-off activities against a receipt, noted that the Balancing Segment for the GL account does not match the original setup value.
Navigation: Setup > Receipts > Receivables Activities
Review the settings for Type = Receipt write-off
For illustration purposes, let's say the values are as follows:
GL Account source = Activity GL account
Activity GL account = DC03.1100.100.000
When Create accounting is run for the receipt write-off, the accounting shows GL account:
Write Off = CC62.1100.100.000
Note that the balancing segment (in bold) value has changed.
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