Incorrect balancing Segment Value Used for Receipt Write-off Activity (Doc ID 1068133.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

When creating Receipt write-off activities against a receipt, noted that the Balancing Segment for the GL account does not match the original setup value.

Navigation: Setup > Receipts > Receivables Activities
Review the settings for Type = Receipt write-off

For illustration purposes, let's say the values are as follows:

GL Account source = Activity GL account
Activity GL account = DC03.1100.100.000

When Create accounting is run for the receipt write-off, the accounting shows GL account:
Write Off = CC62.1100.100.000

Note that the balancing segment (in bold) value has changed.

Cause

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