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RIQ Fails With Carrier Connect (Doc ID 1068633.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle Transportation Management - Version 6.1.0 and later
Information in this document applies to any platform.


On OTM version 6.0.3 when attempting to a RIQ inquiry that uses a rate service type of EXTERNALTRANSITDAYS,the RIQ fails and the following error occurs.

Error Exception No Valid Rates Found

The issue can be reproduced at will with the following steps:

1- Set glog.RatingEngine.Rateware.NewAPI property = TRUE
2- Define a service provider (SMC) with SCAC code of FXNL
3- Define the following locations from Boston (BSTN) to SanFransisco (SANFRAN)
4- Define an itinerary (PLSSMC) for the above lane.
5- Define rate service (SMC) with type of EXTERNALSERVICEDAYS
6- Define base and master rate offerings (SMC-BASE, SMC-MASTER)
7- Define base and master rate records (SMCRR1-MASTER, SMCRR2-BASE)
8- Define ITEM = SMC1
8- Run RIQ ON SRC = BSTN, DESTINATION = SANFRAN, RO = SMC-MASTER, 1 SU, SMC1 2500 LB 250 CUFT 1000 2000 3000


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