INTERFACE TRIP STOP - SRS COMPLETES WITH WARNING 'You are not allowed to cancel Order Line because: Line is Shipped'

(Doc ID 1068793.1)

Last updated on JANUARY 25, 2018

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.
*** Checked for relevance on 31-Mar-2015 ***



Symptoms


Interface Trip Stop (ITS) process for delivery 483934 fails with the following errors:


  error in Handle_Bulk_Mode_Per_Order User-Defined Exception
  ENTER Save_API_Messages
  l_errmsg User-Defined Exception
  L_MSG_DATA=You are not allowed to cancel Order Line because: Line is Shipped
  Order Number :20009101024 Line Number :5.1
  Message :You are not allowed to cancel Order Line because: Line is Shipped

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms