Last updated on MARCH 08, 2017
Applies to:
Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]Oracle Payments - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 14-Jan-2014***
Symptoms
On EBS release 12 in Production instance and Test instance, find that the "Send Separate Remittance Advice" by Fax Method is returning invalid characters and no payment information.
Steps to reproduce
1) Create supplier and set the "Remittance Method" to Fax and provide the Fax number at the supplier site setup.
2) Create Invoice Validate and Pay against above supplier
3) Submit Concurrent Program "Send Separate Remittance Advice" for the above completed payment Instruction
4) Program completes normal, and remittance advice which is sent to the supplier by Fax shows all invalid characters, and doesn't shows any payment information
Business impact
Cannot send remittance advices by fax
Changes
Environment changes:
To Production instance - Following patches were applied:
8661230, 8672100, 8310548, 8752225, 9233715, 8759364, 8518550, 8649286, 8725482, 7244861, 8407190, 8595555, 7376891, 8820542, 7668608, 8496807, 8648318, 8981512
To Test instance - Following patch was applied: 8590059
Cause
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