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Order Stuck in Booked Status Notified Wait for Booking Enter Line WFENG_PROCESS_NAME (Doc ID 1070587.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle Order Management - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

After Roll Up Patch 6 (RUP6) upgrade, when attempting to progress a sales order from booked status, the following error occurs at the order header.
The lines are at Notified Wait for Booking Enter - Line.


STEPS
1. Login as Order Management User Responsibility.
2. Navigate: Orders, Returns > Sales Orders
3. Create an order
4. Book the order
5. Run the Work Flow Background Engine

Workaround: Copy the order and book the new order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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