Service: You Cannot Update Column Contact_Point_Type Error on Contact Edit
(Doc ID 1070782.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 11.5.8 and later
Information in this document applies to any platform.
When attempting to use the Edit functionality in the Contact Center Header
to alter the phone number of a contact the following error occurs:
"You cannot update column contact_point_type"
Why is this occurring? Is this behavior correct?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document