Setup Steps for Oracle Advanced Outbound Telephony Release 12 (Doc ID 1070801.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Advanced Outbound Telephony - Version 12.0.0 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 19-APR-2013***

Goal

The following document is designed to give a 'Step-by-Step' guide to setting up Oracle Advanced Outbound Telephony (non-CTI), including required Marketing and Sales setup, on a Release 12 instance, primarily to assist with the creation of Reproducible Test Cases (RTC) within Service Requests (SR).

Checked for Relevance Sept 2011

Solution

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