Customer Form, Contacts Issue: Once a Phone Number for a Contact is Removed, You Cannot Restore or View It
(Doc ID 1070963.1)
Last updated on JANUARY 23, 2020
Applies to:Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.
Cannot restore or see the removed phone number for a customer account
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Customers
- Query an existing customer
- Navigate to the Communication tab
- You see the phone number listed there
- Remove that phone number
- The phone number record disappears from the form, you have no option of restoring it, or seeing what phone numbers were removed.
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