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UNABLE TO TRANSFER INTERNAL OWNERSHIP TO EXTERNAL FOR CRMO INSTALLED COMPONENT (Doc ID 1071075.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Installed Base - Version 12.0.4 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to update the owner from internal to external ownership on a part that is installed on a customer's assembly through cMRO, the following message is received:

You do not have permission to make updates in this page.


EXPECTED BEHAVIOR
-----------------------------------
Expect to be able to transfer ownership from internal to external for components that have been installed to an assembly via cMRO.

The issue can be reproduced at will with the following steps:

1. Install part on customer assembly via cMRO. The part ownership remains internal.
2. Navigate to the IB ownership page and attempt to update ownership to external.

Cause

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In this Document
Symptoms
Cause
Solution
References


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