My Oracle Support Banner

The Open Document Link in the Purchasing Notification Opens to a Blank Screen (Doc ID 1071664.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 16-DEC-2013***

Symptoms

Find in Oracle Purchasing, when the open document link is used to view the requisition or purchase order (PO) details, no details are shown on the form.

EXPECTED BEHAVIOR
-----------------------
Expect to see the requisition or PO details once the screen is opened.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Click on the Open Document link of an approval notification, no data displays in the form.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.