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Manages Mobile Users (MMU) Error: ORA-00001 CSM_COUNTER_VALUES_ACC_U2 When Creating User (Doc ID 1071932.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Mobile Field Service - Version 12.0.0 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to create user using Manages Mobile Users (MMU), the following error occurs.

ERROR
-----------------------
User Creation Error:<USER_ID> java.sql.SQLException: ORA-00001: unique constraint (CSM.CSM_COUNTER_VALUES_ACC_U2) violated
ORA-06512: at "APPS.ASG_HELPER", line 178
ORA-06512: at line 1

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Dropped a user
2. Try to recreate it .

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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