BMCCCI AutoCreate Configuration Items Process Fails with Link item API failed for config item_id (Doc ID 1071991.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.0 [Release 11.5.10]
Oracle Order Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Goal

BMCCCI AutoCreate Configuration Items process fails with Link item API failed for config item_id XXXXXX

The following is an extract from the log file produced:

 

Solution

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