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BMCCCI AutoCreate Configuration Items Process Fails with Link item API failed for config item_id (Doc ID 1071991.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.0 [Release 11.5.10]
Oracle Order Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Goal

Note: In the images bellow and/or the attached document, user details / company name / address / email / telephone number represents fictitious sample (based upon made up data used in the Oracle Demo Vision instance).
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

BMCCCI AutoCreate Configuration Items process fails with Link item API failed for config item_id XXXXXX

The following is an extract from the log file produced:

 

Solution

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In this Document
Goal
Solution
References


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