Opening Service Request Details Gives 'You do not have permission to view this service request' or 'You do not have permission to access this feature'
(Doc ID 1072006.1)
Last updated on JULY 14, 2020
Applies to:Oracle Installed Base - Version 22.214.171.124 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
When attempting to Open the Service Request through Install Base the following error occurs.
The issue can be reproduced at will with the following steps:
(R) Oracle Install Base > Item Instance > Click on Service Requests > Click on Details Link
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document