Upgraded Automatic Receipts Cannot Be Reversed/Cleared In Release 12 Due to APP-AR-999967187 Error

(Doc ID 1072032.1)

Last updated on FEBRUARY 05, 2018

Applies to:

Oracle Payments - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Unable to Clear Remitted Receipts after upgrade to Release 12.  The system generates the message:

APP-AR-999967187: The receipt number XXXXX is in the process of funds capture settlement.   Clearing the receipt is allowed only after settlement is processed in Payments module

Changes

 

Cause

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