Upgraded Automatic Receipts Cannot Be Reversed/Cleared In Release 12 Due to APP-AR-999967187 Error (Doc ID 1072032.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Payments - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 12-May-2014***


Symptoms

Unable to Clear Remitted Receipts after upgrade to Release 12.  The system generates the message;"APP-AR-999967187: The receipt number 595169 is in the process of funds capture settlement.   Clearing the receipt is allowed only after settlement is processed in Payments module"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms