Change Order Stuck With Status Approval (Implementation In Progress) (Doc ID 1072107.1)

Last updated on MAY 15, 2016

Applies to:

Oracle Product Hub - Version 11.5.10.0 to 12 [Release 11.5 to 12]
Information in this document applies to any platform.

*** Checked for relevance on 20-Mar-2015 ***

Symptoms

On : 12.1.1 version, Change Management
The status of a Change Order is stuck in Approval (Implementation in Progress) and Users cannot restart the implementation of the Change Order.

EXPECTED BEHAVIOR
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Change the status of Change Order so that you can restart the implementation of the change order.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create and approve a change order.

Cause

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