My Oracle Support Banner

Order Import for Closed Orders Performance, not completing (Doc ID 1072228.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Order Management - Version 12.0 to 12.0 [Release 12.0]
Information in this document applies to any platform.

Symptoms

On 12.0.6 in Production:
When attempting to import orders, the process the first 70,000 orders takes an hour. After that slow down as more of the orders are imported and the following error occurs.

ERROR
-----------------------
Performance issues with the standard order import program.

The issue can be reproduced at will with the following steps:
Concurrent Program Parameters
Validate Only: N
Order Source: 9
Order Ref:
Sold To Org Id:
Sold To Org:
Change Sequence:
Performance Parameter: Y
Trim Blanks: N
Operation:
Number of Instances: 0
Org Id:
Process Orders With Null Org: Y
Default Org Id: 0

Debug Level: 0
Request Id: 11211935
No. of orders found: 2301
No. of orders imported: 2255
No. of orders failed: 46

Order Number : Line Number :
Message :ORA-00001: unique constraint (ONT.OE_ORDER_HEADERS_U2) violated in Package OE_Header_Util Procedure Insert_Row

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.