R12 Total Payment Amount Shows Zeros On The Format Payment Instruction e-text Output (Doc ID 1072498.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payments - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Why SUM field is not calculated correctly on the format payment instruction e-text output & Sum (PaymentAmount) = 0000000000000?

The XML extract does not contain values for the Total Payment Amount tags and Total Currency Code tags for a PPR for printed payments.

Cause

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