Workflow Deferred Agent Listener Cannot be Started After Upgrading to RDBMS 11g (Doc ID 1072604.1)

Last updated on DECEMBER 19, 2015

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Oracle Workflow

Symptoms

On 11.5.10.2 the Workflow Deferred Agent Listener has status System Deactivated. The log file shows the following errors:

[Mar 1, 2010 8:21:11 AM EST]:1267449671856:Thread[BES Dispatch Thread,5,main]:0:-1:servername.domain.com:XXX.XX.XX.XX:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-732773 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
[Mar 1, 2010 8:21:11 AM EST]:1267449671868:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:servername.domain.com:XXX.XX.XX.XX:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-732773-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:Could not executeUpdate() on { CALL WF_EVENT.LISTEN ( p_agent_name => :1, p_wait => :2, p_correlation => :3, p_deq_condition => null, p_message_count => :4, p_max_error_count => :5 )} -> java.sql.SQLException: ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.WF_EVENT", line 1560
ORA-06512: at line 1


The issue can be reproduced at will with the following steps:
1. Monitor workflow deferred agent listener.

Changes

Upgraded to RDBMS 11g

Cause

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