Dashboard On Contact Center Form Not Showing Any Data (OPEN SRS, TASKS ETC.)

(Doc ID 1072798.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Customer Care - Version 11.5.10 to [Release 11.5]
Information in this document applies to any platform.


On : version, Cutomer Profiles & Dashboard

Find Dashboard on Contact Center Form not showing any data (open SRs, tasks etc.)

Expect dashboard should show some data.

The issue can be reproduced at will with the following steps:
Contact Center->Dashboard. Dashboard is available and is showing 2 rows 'Service' and 'Task' but no data is appearing in these rows.


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