Error - APP-JTF-210604 Clicking Quote tab in Ebusiness Center
(Doc ID 1072895.1)
Last updated on MARCH 11, 2021
Applies to:Oracle Quoting - Version 12.0.1 and later
Oracle TeleSales - Version 12.0.1 and later
Information in this document applies to any platform.
When clicking on the Quote Tab in the eBusiness Center in Telesales,
the following error is received:
APP-JTF-210604 Program error: Please inform your system administrator or support representative that:
jtf_grid.populate package reports error:
An unexpected error occurred in jtf_grid.populate
grid : <QOTOTHIS_CONTROL.QUOTE_ORDER_BALI>
The following information is available:
The error is most likely in the form or the metadata definition. Please check the following alert for the error code.
--- when clicked ok on that screen, pops another error message as follows.
The error stack is (First 1000 bytes):
ORA-00904: "QTE_PARTY_ID": Invalid identifier
ORA-06512: at "APPS.JTF_GRIDDB", line 837
ORA-06512: at "APPS.JTF_GRIDDB", line 878
The issue can be reproduced at will with the following steps:
- Telesales Manager > Ebusiness Center
- Query the form for any Organization and click on the Quote tab.
- error occurs.
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