Error - APP-JTF-210604 Clicking Quote tab in Ebusiness Center

(Doc ID 1072895.1)

Last updated on MAY 15, 2017

Applies to:

Oracle Quoting - Version 12.0.1 and later
Oracle TeleSales - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

When clicking on the Quote Tab in the eBusiness Center in Telesales,
  the following error is received:

ERROR
-----------------------
APP-JTF-210604 Program error: Please inform your system administrator or support representative that:

jtf_grid.populate package reports error:

An unexpected error occurred in jtf_grid.populate

grid : <QOTOTHIS_CONTROL.QUOTE_ORDER_BALI>
datasource: <ASO_EBUS_CUSTHISTORY_QUOTES>

The following information is available:

<null>

The error is most likely in the form or the metadata definition.  Please check the following alert for the error code.

--- when clicked ok on that screen, pops another error message as follows.

The error stack is (First 1000 bytes):

ORA-00904: "QTE_PARTY_ID": Invalid identifier
ORA-06512: at "APPS.JTF_GRIDDB", line 837
ORA-06512: at "APPS.JTF_GRIDDB", line 878


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Telesales Manager > Ebusiness Center
- Query the form for any Organization and click on the Quote tab.
- error occurs.

Changes

 

Cause

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