After Forms Personalization, Booking Orders Errors With 'Order Is Not Eligible For Booking'
(Doc ID 1073070.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Order Management - Version 11.5.10.2 to 12.1 [Release 11.5.10 to 12.1]Information in this document applies to any platform.
OEXOEORD
Forms Personalization
Order Is Not Eligible For Booking
Symptoms
Set up Forms Personalization for Project field (Sales Order form, Help > Diagnostics > Custom Code > Personalize). Then attempt to book orders, the following error occurs.
ERROR
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Order is not eligible for booking. Check workflow status for this order.
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Order,Returns, Order Organizer > enter Sales Order
3. Book > go to Order Information tab > Process Messages window
4. Notice message: Order is not eligible for booking. Check workflow status for this order.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |