After Forms Personalization, Booking Orders Errors With 'Order Is Not Eligible For Booking'
(Doc ID 1073070.1)
Last updated on AUGUST 21, 2020
Applies to:Oracle Order Management - Version 18.104.22.168 to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Order Is Not Eligible For Booking
Set up Forms Personalization for Project field (Sales Order form, Help > Diagnostics > Custom Code > Personalize). Then attempt to book orders, the following error occurs.
Order is not eligible for booking. Check workflow status for this order.
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Order,Returns, Order Organizer > enter Sales Order
3. Book > go to Order Information tab > Process Messages window
4. Notice message: Order is not eligible for booking. Check workflow status for this order.
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