NOT ABLE TO RECONCILE AR RECEIPT WITH BANK STATEMENT LINE

(Doc ID 1073180.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 12.0.0 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

In a scenario where multiple receipts in AR have same Date, GL Date, Amount, Currency, Auto reconciliation program errors although on the Cash Management side, there is a Bank Statement which has 2 lines for both the Receipts.
Although Invoice number and Agent name are filled, Program is unable to reconcile a receipt based on invoice number and agent name.

ERROR
-----------------------
i) Duplicate receipts
ii) No matching receipt for the invoice number and the agent name.

STEPS TO REPRODUCE
--------------------------------
1) Create 2 Receipts on AR Side having the same Date, GL Date, Amount, Currency.
2) Apply 2 receipts to to 2 different Customers with different Transaction Numbers.
3) On the Cash Management side, there is a Bank Statement which has 2 lines for both the Receipts.
4) Populate the AGENT and INVOICE NO field by entering the Customer Name and AR Invoice No.

Cause

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