Last updated on AUGUST 24, 2016
Applies to:
Oracle Receivables - Version 12.0.0 to 12.0.6 [Release 12.0]Information in this document applies to any platform.
Symptoms
In a scenario where multiple receipts in AR have same Date, GL Date, Amount, Currency, Auto reconciliation program errors although on the Cash Management side, there is a Bank Statement which has 2 lines for both the Receipts.
Although Invoice number and Agent name are filled, Program is unable to reconcile a receipt based on invoice number and agent name.
ERROR
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i) Duplicate receipts
ii) No matching receipt for the invoice number and the agent name.
STEPS TO REPRODUCE
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1) Create 2 Receipts on AR Side having the same Date, GL Date, Amount, Currency.
2) Apply 2 receipts to to 2 different Customers with different Transaction Numbers.
3) On the Cash Management side, there is a Bank Statement which has 2 lines for both the Receipts.
4) Populate the AGENT and INVOICE NO field by entering the Customer Name and AR Invoice No.
2) Apply 2 receipts to to 2 different Customers with different Transaction Numbers.
3) On the Cash Management side, there is a Bank Statement which has 2 lines for both the Receipts.
4) Populate the AGENT and INVOICE NO field by entering the Customer Name and AR Invoice No.
Cause
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