Order cancel error: ORA-06510: PL/SQL: unhandled user-defined exception in Package OE_Order_PVT procedure lines (Doc ID 1073381.1)

Last updated on DECEMBER 12, 2016

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Oracle Order Entry - Version 11.5 to 11.5.9 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When attempting to cancel order line, the following error occurs.

ERROR
-----------------------
Validation failed for the field - Tax Code
ORA-01086: savepoint 'LINES' never established
ORA-06510: PL/SQL: unhandled user-defined exception in Package OE_Order_PVT Procedure Lines
User-Defined Exception in Package OE_Header_Util Procedure Pre_Write_Process

Steps to Reproduce:
Responsibility: Order Management
Navigation: Orders,Returns > Order Organizer
Query order
Tool bar Menu: Actions > Cancel

Cause

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