Customer Form, Address Issue: Address Style does not Change to Match the Entered Country's Address Style (Doc ID 1073412.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Receivables - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

In the Customer form, when entering an address and you change the default country from United States to another country, (e.g. Mexico), you notice that the address style remains for the United States. Also, the list of values for States still reflects data pertaining to United States instead of the new country you changed to.

Steps to Reproduce:

  1. Responsibility: Receivables Responsibility
    Navigation: Customers > Customers
  2. Enter a new customer
  3. Change the country to a value different from United States
  4. Notice that the list of values for States, still shows values applicable to United States and not the new country

 

Cause

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