My Oracle Support Banner

Customer Form, Address Issue: Address Style does not Change to Match the Entered Country's Address Style (Doc ID 1073412.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Receivables - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

In the Customer form, when entering an address and you change the default country from United States to another country, (e.g. Mexico), you notice that the address style remains for the United States. Also, the list of values for States still reflects data pertaining to United States instead of the new country you changed to.

Steps to Reproduce:

  1. Responsibility: Receivables Responsibility
    Navigation: Customers > Customers
  2. Enter a new customer
  3. Change the country to a value different from United States
  4. Notice that the list of values for States, still shows values applicable to United States and not the new country

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.