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How to create a Note via FSTP with a Source_Object/Note Type of 'TASK'. (Doc ID 1073607.1)

Last updated on MAY 29, 2020

Applies to:

Oracle Field Service - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

Goal

Using the Field Service Technician Portal (FSTP) it is possible to create notes against the Debrief, however notes created in this way are automatically 'tagged' with a Source_Object_code = 'SD' (which implies it is a Field Service Report Note).
The user requirement is to create the Note via the Debrief tab but with a Source_Object_code = 'Task'.
Can this be achieved, or is the 'SD' tag automatically assigned because the Note is created via the Debrief screen?



Solution

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In this Document
Goal
Solution


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