<ERROR>FAILED TO OPEN EXT_FNAME DURING OTM5.5 UPGRADE TO OTM6.1 (Doc ID 1073642.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.1.0 to 6.1.0 - Release: 6.1 to 6.1
Information in this document applies to any platform.

Symptoms

On : 6.1 version, Installation & Migration Issues

Upgrading from OTM v5.5 to OTM v6.1 seems to have completed fine.
But when running the following command:
UNIX>./update_content.sh /otm/glbl/dev4/app/product/paeux016/otm/glog/config V60,
the following error occurs in the logs.

ERROR
-----------------------
87 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_denied_party.xml
88 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_denied_party.xml
89 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_profile.xml
90 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_profile.xml
91 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_service.xml
92 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_service.xml
93 Failed to open ext_fname = ./content_glogowner/xml/finder_set/curve.xml
94 Failed to open ext_fname = ./content_glogowner/xml/finder_set/curve.xml
95 Failed to open ext_fname = ./content_glogowner/xml/finder_set/dispatch_board_conf.xml
96 Failed to open ext_fname = ./content_glogowner/xml/finder_set/dispatch_board_conf.xml
306 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_denied_party.xml
307 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_denied_party.xml
308 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_profile.xml
309 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_profile.xml
310 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_service.xml
311 Failed to open ext_fname = ./content_glogowner/xml/finder_set/itl_service.xml
312 Failed to open ext_fname = ./content_glogowner/xml/finder_set/curve.xml
313 Failed to open ext_fname = ./content_glogowner/xml/finder_set/curve.xml
314 Failed to open ext_fname = ./content_glogowner/xml/finder_set/dispatch_board_conf.xml
315 Failed to open ext_fname = ./content_glogowner/xml/finder_set/dispatch_board_conf.xml


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
when in the upgrade process one has reached the point  to run the following command:
UNIX>./update_content.sh /otm/glbl/dev4/app/product/paeux016/otm/glog/config V60
the above errors get generated in the logs.


Cause

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