Document Manager Failed with Error Number 3 at Verify Approver Authority with "po.plsql.DOCUMENT_ACTION_CHECK.authority_checks_setup:40:100 ORA-01403"
(Doc ID 1073703.1)
Last updated on DECEMBER 10, 2024
Applies to:
Oracle Purchasing - Version 12.0 to 12.2 [Release 12 to 12.2] Information in this document applies to any platform.
The workflow fails with Document Manager Error number 3 at the Verify Authority activity after one user approves requisitions.
Failed activity: Does Approver Have Authority? (VERIFY_APPROVER_AUTHORITY) Error Stack: Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.VERIFY_AUTHORITY, POAPPRV, 133890-113857, 196532, RUN) Error Message: User-Defined Exception
sysadmin error: po.plsql.DOCUMENT_ACTION_CHECK.authority_checks_setup:40:100 ORA-01403: no data found po.plsql.PO_DOCUMENT_ACTION_CHECK.authority_check:20:unexpected error in authority_checks_setup po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call
OR
sysadmin error: po.plsql.DOCUMENT_ACTION_CHECK.authority_checks_setup:40:100ORA-01403: no data found po.plsql.PO_DOCUMENT_ACTION_CHECK.authority_check:20:unexpected error in authority_checks_setup po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call
Steps: 1. Enter requisition 2. Submit it for approval 3. Log in as the approver and respond to the notification 4. Workflow fails with document manager error and requisition is stuck with an in-process status
Cause
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