Order Line - Partially Inventory Interface - An error occurred while relieving reservations. (Doc ID 1073986.1)

Last updated on AUGUST 31, 2016

Applies to:

Oracle Shipping Execution - Version 12.0.1 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 01-MAY-2014***

Symptoms

When shipping a Sales Order the status of shipped line is shipped but not  Inventory Interfaced. The error shown in the Transaction Interface is "An error occurred while relieving reservations"

Customer investigations show the demand header number seems to be lost.

Order Diagnostics shows that the delivery is Partially Inventory Interfaced the Inventory Interface Process shows the following error message:

INV_TXN_MANAGER_PUB.POST_TEMP_VALIDATION: Error in post_temp_validation : Negative balances not allowed
INV_TXN_MANAGER_PUB.POST_TEMP_VALIDATION: SQL : User-Defined Exception
INV_TXN_MANAGER_PUB.REL_RESERVATIONS_MRP_UPDATE: After Error in post_temp_validation continue...
INV_TXN_MANAGER_PUB.REL_RESERVATIONS_MRP_UPDATE: ***Undef Error Ex..rel_res : User-Defined Exception
INV_TXN_MANAGER_PUB.REL_RESERVATIONS_MRP_UPDATE: When others Ex..rel_reservations_mrp_update
INV_TRX_MGR: Reservation: res_status=E,msg=null,mrt_statusE
INV_TRX_MGR: Ex.. in BaseTransaction Relieve Reservations...:null
INV_TRX_MGR: **Ex: Ex.. in BaseTransaction Relieve Reseravtions...:null
INV_TRX_MGR: Ex.. in BaseTransaction call Relieve Resv+mrp ..:oracle.apps.inv.transaction.utilities.InvTrxException
INV_TRX_MGR: **Ex: Ex.. in BaseTransaction calling Relieve Reservations ..:oracle.apps.inv.transaction.utilities.InvTrxException
INV_TRX_MGR: BaseTransaction. Rollbacking all changes: oracle.apps.inv.transaction.utilities.InvTrxException
INV_TRX_MGR:  error expl :Ex.. in BaseTransaction calling Relieve Reservations ..:oracle.apps.inv.transaction.utilities.InvTrxException
INV_TRX_MGR: TrxUtil: stacked message - An error occurred while relieving reservations.
INV_TRX_MGR:  error msg :An error occurred while relieving reservations.
INV_TRX_MGR:  error msg2 :An error occurred while relieving reservations.
INV_TRX_MGR:  Mssg peeked :An error occurred while relieving reservations.
INV_TRX_MGR: Updated 1 rows with error msg from MTI with batch id=0
INV_TRX_MGR: PostUpd: wms_atsk_type=0
INV_TRX_MGR: *** INTORD transaction..

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms