Manual Modifier Created But Still Cannot Change Price On Order Line

(Doc ID 1074428.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.0 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
Checked for relevance on 01-JUN-2015


On : 12.1.1 version, Pricing, Discounting & Charges

Find having created a manual modifier, after changing the price on a sales order line
as soon as the order line is saved the price reverts back to the original value.
When looking at the view adjustments form, there is no manual modifier applied

Expect manual modifier to be applied so the price is retained

The issue can be reproduced at will with the following steps:
1. change the price on a sales order line
2. save line - price reverts to the original value

The issue has the following business impact:
Due to this issue, users cannot manually change the price as expected.


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