R12: Recalculate Tax Fails With Error When Changing Purchase Order Or Requisition Tax Classification Code (Doc ID 1074640.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Purchasing - Version 12.0 to 12.1 [Release 12 to 12.1]
Information in this document applies to any platform.
Form:POXPOEPO.FMB - Enter Purchase Orders GUI
Form:POXRQERQ.FMB - Enter Requisitions GUI


Symptoms

When attempting to change the Tax Classification Code from Manage tax in both Purchase Requisition (PR) and Purchase Order (PO) the following error occurs.

Error:

"Your updates were saved, but tax recalculation failed. Please contact your tax manager"

Steps To Reproduce:

1) Change System Profile 'FND: Application Module Connection Pool Enabled' from No to Yes
2) Open a purchase order using Purchase Order Summary
3) Choose Actions Menu > Manage Tax
4) Click Additional Tax Information button
5) Change Tax Classification Code and click apply.  Error message will appear.

Cause

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