User Roles are not Working and User Cannot Login to OTM Version 6.1 (Doc ID 1074798.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.1.0 to 6.1.0 - Release: 6.1 to 6.1
Information in this document applies to any platform.
***Checked for relevance on 02-Apr-2012***

Symptoms

On OTM Version 6.1, When attempting to create a new User Role and apply it to the new User, the User is unable to log in.

-- Error
java.lang.NullPointerException
at glog.database.security.SecuritySessionBean.getUserWithReservedFlags

What is working:
Can create or add a new user and apply Admin or Default roles and can log into OTM without error.

-- Steps
The issue can be reproduced at will with the following steps.
1. Create a new User Role
2. Create a new user - assign the new role to the user
3. Attempt to login

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms