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ONE USER IS NOT ABLE TO SEE ANY DATA IN EXCEL FROM ORACLE REPORT MANAGER REPORTS, (Doc ID 1074836.1)

Last updated on AUGUST 22, 2019

Applies to:

Oracle Report Manager - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

One User is not able to see any data in Excel when running the FSG using Oracle Report Manager.A blank Excel spreadsheet opens when clicking on the Excel symbol. This is only occurring for one User and not other users generating the same reports on the same instance.

Excel version is Excel 2003 - SP3

This has not worked in the past for this user.

Business Impact, this user cannot view reports published to Excel as needed.
Workaround - Generate FSG as text file via General Ledger.

Cause

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In this Document
Symptoms
Cause
Solution


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