Unable To Parse The XML File From Supplier To iProcurement During Punchout (Doc ID 1074958.1)

Last updated on OCTOBER 10, 2022

Applies to:

Symptoms

Returning shopping cart from punchout to a new supplier site, the following error occurs.

ERROR
Error Code: 401 Invalid XML Format In Shopping Cart Document
Unable to parse the Shopping Cart XML.
XML Parser Type: PUNCHOUT_SHOPPING_CART_CXML
Shopping Cart XML: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxx.xxShipping Method Is Indicated by Line itemnumber-description http://<host.domain>/catalog/search/ProductDetail/XXX/XXXXXXXX
XMLParserException
XMLParserException
java.lang.ClassCastException
at oracle.apps.icx.punchout.parsers.XMLParser.getValue(XMLParser.java:354)
at oracle.apps.icx.punchout.parsers.XMLParser.setFromValue(XMLParser.java:330)
at oracle.apps.icx.punchout.parsers.PunchoutShoppingCartCXMLParser.getItemVector(PunchoutShoppingCartCXMLParser.java:107)


ERROR FROM TEST PUNCHOUT:
Response from external site:
500 Cannot locate mapping to use for orgId (ROOT), msgType (PunchOutSetupRequest), msgFmt (cXML); Missing Response label! PunchOutSetupRequestcXML xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxROOT

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Navigate to punchout site via iProcurement.
2. Place items in cart.
3. Check out of vendor site.
4. Error is thrown returning cart to iProcurement

Changes

Cause

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