Unable To Parse The XML File From Supplier To iProcurement During Punchout (Doc ID 1074958.1)

Last updated on JANUARY 22, 2015

Applies to:

Oracle iProcurement - Version 11.5.10 to 12.0.0 [Release 11.5 to 12]
Information in this document applies to any platform.
Checked for Relevance on 04/19/2012

Symptoms

Returning shopping cart from punchout to a new supplier site, the following error occurs.

ERROR
Error Code: 401 Invalid XML Format In Shopping Cart Document
Unable to parse the Shopping Cart XML.
XML Parser Type: PUNCHOUT_SHOPPING_CART_CXML
Shopping Cart XML: 123AMRIORACLEAMRIORACLE1031267474038728432.4866.44Shipping Method Is Indicated by Line itemnumber-description http://www.supplier.com/catalog/search/ProductDetail/SIAL/3201100TRUCK
XMLParserException
XMLParserException
java.lang.ClassCastException
at oracle.apps.icx.punchout.parsers.XMLParser.getValue(XMLParser.java:354)
at oracle.apps.icx.punchout.parsers.XMLParser.setFromValue(XMLParser.java:330)
at oracle.apps.icx.punchout.parsers.PunchoutShoppingCartCXMLParser.getItemVector(PunchoutShoppingCartCXMLParser.java:107)


ERROR FROM TEST PUNCHOUT:
Response from external site:
500 Cannot locate mapping to use for orgId (ROOT), msgType (PunchOutSetupRequest), msgFmt (cXML); Missing Response label! PunchOutSetupRequestcXML 414d51204d42514120202020202020204b719def229dd3a9ROOT

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Navigate to punchout site via iProcurement.
2. Place items in cart.
3. Check out of vendor site.
4. Error is thrown returning cart to iProcurement

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms