Not Able to Cancel Orders with External Origin Lines
Last updated on OCTOBER 02, 2017
Applies to:Oracle Order Management - Version 184.108.40.206 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
When attempting to cancel orders with external origin lines that they have generated Internal request and order of purchase, the following error occurs.
"You are not allowed to cancel Order Line because: Order Line has associated Purchase Orders Approved."
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Order Organizer.
3. Query Order Number . go to Line Items tab
4. Select Actions > Cancel > Reason - message "You are not allowed to cancel Order Line because:Order Line has associated Purchase Orders Approved."
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms