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Brazil Globalization: Transactions Voided By VOID Credit Memo Shows Status As Open (Doc ID 1076050.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Receivables - Version 12.0.3 to 12.1.3 [Release 12.0 to 12.1]
Oracle Financials for the Americas - Version 12.0.3 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions
Form:ARXCWMAI.FMB - Collections


Symptoms

On a canceling process, when applying a Credit Memo with VOID status in a
Invoice or Debit Memo, the original transaction keeps status "OP" on
STATUS_TRX field from table RA_CUSTOMER_TRX_ALL. The mapping passed to
fiscal partners in order to check transactions cancelled is STATUS_TRX field
of original transaction "VD" status.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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