Credit Management: Business Events Are Not Updating the AR Summary Tables and Casefolder Data (Doc ID 1076135.1)

Last updated on MAY 30, 2017

Applies to:

Oracle Credit Management - Version 12.1.1 to 12.1 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 8-MAR-2013***


Symptoms

In Collections, the AR Refresh Summary tables are not getting refreshed after the initial running of the program.
The business events are not updating the AR Summary Tables and Casefolder Data.

There are duplicate records in the AR_TRX_BAL_SUMMARY tables. Only notice the duplicates when there is a last payment.

Receipt business events creating rows in AR_TRX_BAL_SUMMARY table with NULL ORG_ID.

Cause

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