Update Case Folder, Then View All Data Button, Receive Error NullPointerException (Doc ID 1076411.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Credit Management - Version 12.1.1 to 12.1.1 [Release 12.1]
Information in this document applies to any platform.
4565274 R12.OCM.B
***Checked for relevance on 25-JAN-2013***

Symptoms

Attempting to update a case folder and then view all data and receive the following error:

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:612)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1166)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:964)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:931)
etc...

Responsibility:  Oracle Credit Management
Navigation:  Analysis tab > Query any case folder for which the update button is enabled for the user
Click on the update Icon
Click on the View All Data button.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms