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Cancellation Tender Email Still Sent When "Send Notify Now Button" Unchecked on Tender Withdrawal. (Doc ID 1077863.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Transportation Management - Version 5.5.05 and later
Information in this document applies to any platform.

Symptoms

When unchecking the "Send Notify Now" tick box when withdrawing a tender, the cancellation email is still sent to the carrier.

EXPECTED BEHAVIOR
-----------------------
Expect the email tender cancellation to not be sent from OTM.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OTM
2. Search for a shipment which has been tendered
3. Go to Actions -->  Tender --> Withdraw Tender
4.  Uncheck the "Send Notify Now" Box
5.  Click Ok
6.  Note the withdrwal notification goes out and the cancellation tender is received.


Cause

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In this Document
Symptoms
Cause
Solution


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