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Cancellation Tender Email Still Sent When "Send Notify Now Button" Unchecked on Tender Withdrawal. (Doc ID 1077863.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Transportation Management - Version 5.5.05 and later
Information in this document applies to any platform.


When unchecking the "Send Notify Now" tick box when withdrawing a tender, the cancellation email is still sent to the carrier.

Expect the email tender cancellation to not be sent from OTM.

The issue can be reproduced at will with the following steps:
1. Log into OTM
2. Search for a shipment which has been tendered
3. Go to Actions -->  Tender --> Withdraw Tender
4.  Uncheck the "Send Notify Now" Box
5.  Click Ok
6.  Note the withdrwal notification goes out and the cancellation tender is received.


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