ARXCUDCI - CANNOT ADD REVENUE ACCOUNTS ON THE SHIP-TO CUSTOMER SITES
(Doc ID 1078316.1)
Last updated on JUNE 11, 2019
Applies to:Oracle Receivables - Version 18.104.22.168 to 22.214.171.124 [Release 11.5.10]
Information in this document applies to any platform.
ARXCUDCI - Customers Standard
After setting up AutoAccounting to pull contract_type value from the customer site, when users navigate to Customers Business Purpose form and try to add the Revenue Account to the customer ship-to site, all the field under Accounts tab are grayed out.
Steps to reproduce:
1) Receivables Manager, N: Setup : Transactions : AutoAccounting
Select Type = Revenue
Enter the following:
-Segments = Contract_Type
-Table Name = Site
2) N: Customers : Customers
-Query a customer
-Select an address and click Open
-In the Customer Addresses window, select a ship-to site and click Open
-In the Business Purpose window, select Accounts tab
-Note that all these fields: Receivables, Revenue, Tax, Freight, Clearing, Unbilled Receivable, and Unearned Revenue are grayed out.
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