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ARXCUDCI - CANNOT ADD REVENUE ACCOUNTS ON THE SHIP-TO CUSTOMER SITES (Doc ID 1078316.1)

Last updated on JUNE 11, 2019

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
ARXCUDCI - Customers Standard


Symptoms


Comments
--------
After setting up AutoAccounting to pull contract_type value from the customer site, when users navigate to Customers Business Purpose form and try to add the Revenue Account to the customer ship-to site, all the field under Accounts tab are grayed out.

Steps to reproduce:
1) Receivables Manager, N: Setup : Transactions : AutoAccounting
    Select Type = Revenue
    Enter the following:
    -Segments = Contract_Type
    -Table Name = Site
2) N: Customers : Customers
-Query a customer
-Select an address and click Open
-In the Customer Addresses window, select a ship-to site and click Open
-In the Business Purpose window, select Accounts tab
-Note that all these fields: Receivables, Revenue, Tax, Freight, Clearing, Unbilled Receivable, and Unearned Revenue are grayed out.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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