R12 Can't Void Payment With Status 'Cleared But Unaccounted'
(Doc ID 1078903.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Payables - Version 12.0.0 to 12.1.2 [Release 12.0 to 12.1]Information in this document applies to any platform.
Symptoms
Find that Payment can't be voided as the Payment Status is 'Cleared But Unaccounted'
But the Reconciliation Accounting flag not enabled.
EXPECTED BEHAVIOR
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Expect the Payment status should be 'Negotiable'
STEPS
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The issue can be reproduced at will with the following steps:
1. Create Payment
2. Try to Void
3. Payments > Entry > Payments > Void
4. Void Option is not available
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |