Workflow Services Will Not Start GenCartCommException: ORA-01403: no data found (Doc ID 1078926.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Workflow - Version 11.5.10.0 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

When going to Oracle Applications Manager (OAM) to start Workflow services, the services will not start. Then try to start container, the following errors are found in the Workflow Service Component Container log file:

Could not start Service Component Container
oracle.apps.fnd.cp.gsc.SvcComponentContainerException:
Could not instantiate GSMSvcComponentContainerStateMachine oracle.apps.fnd.cp.gsm.GenCartCommException: ORA-01403: no data found
ORA-06512: at "APPS.FND_CP_GSM_IPC", line 499

Cause

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