Receive java.lang.RuntimeException: Application Servlet Agent is not set When Logging Into Applications (Doc ID 1080083.1)

Last updated on DECEMBER 09, 2016

Applies to:

Oracle Applications Framework - Version 11.5.10.0 to 11.5.10.2.2 [Release 11.5.10]
Information in this document applies to any platform.
Checked for relevance on 09-Dec-2016

Symptoms

When logging into the E-Business Suite Applications, the following error is received:

java.lang.RuntimeException: Application Servlet Agent is not set. Please contact your System Administrator for help.
at oracle.apps.fnd.sso.SSOManager.getAppsServletAgent(SSOManager.java:2014)
at oracle.apps.fnd.sso.SSOManager.getLoginUrl(SSOManager.java:338)
at _oa__html._AppsLocalLogin._jspService(_AppsLocalLogin.java:483)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:534)

Changes

 

Cause

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