Error In Creating Quote With Multi Equipment Group Quote

(Doc ID 1080179.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version 6.0.4 to 6.0.4 [Release 6]
Information in this document applies to any platform.

Symptoms

On OTM version 6.0.4 when a Quite is entered with two different Equipment Groups, when Show Cost Options is selected the following error is displayed.

ERROR
-----------------------
"Sorry, we have found no rate and route offering that matches your inquiry."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 - Log onto an OTM 6.0 system.

2 - Navigate to: Brokerage and Forwarding > Quote.

3 - Click NEW and entered the following:
ID: Enter as needed
Origin ID: LJS_ORACLE_READING
Destination ID: LJS_ORACLE_LONDON
Options: Equipment Configuration
Equipment Group ID: LJS_22GP 1

4 - Click on 'Find Shipping Options'

5 - Two results are returned. This shows that with one Equipment Group this works.

6 - Repeat the above but replaced the Equipment Group with 42GP, and when 'Find Shipping Options' was clicked two results are returned.

- Now to test with two Equipment groups -

7 - Navigate to: Brokerage and Forwarding > Quote.

8 - Click NEW and enter the following:
ID: Enter as needed.
Origin ID: LJS_ORACLE_READING
Destination ID: LJS_ORACLE_LONDON
Options: Equipment Configuration
Equipment Group ID: LJS_22GP 1
Equipment Group ID: LJS_42gp 1

9 - Click on 'Find Shipping Options'

10 - The following error was displayed:
"Sorry, we have found no rate and route offering that matches your inquiry."

Note that Rate record LJS_TL_CARRIER_1_UK_UK_V2-000001 existed with rate costs for each equipment.

Cause

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