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Sales Order errors: IBY_40002 Improperly formatted or invalid parameter FAILURE (Doc ID 1080343.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On R11.5.10,
Find at sales order form, one sales order will not successfully process a credit card payment.
Have confirmed correct credit card number, name, and other information.


ERROR
NOTE: The following error occurred when calling iPayment for
Credit Card authorization:

IBY_40002
Improperly formatted or invalid parameter FAILURE

Steps to reproduce:
1. Order Management User
2. Query order
3. At other tab, enter credit card information
4. Actions > Process Payments
    Receive error.

Cause

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In this Document
Symptoms
Cause
Solution


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